FAQ’S

Below you will find a selection of FAQ’S, if you can’t find what your looking for please get in touch, we will be more than happy to assist you.

How do I reset my electric?
  1. Find where the breaker panel/consumer unit is located in your house, this could be in the house or in the garage, common places are under stairs cupboards or on the landing.
  2. Turn each circuit breaker off including any RCD’s.
  3. Unplug all appliances (remove completely from socket) if you are unable to unplug any appliance, switch it off.
  4. Reset the main breaker/RCD by pulling the switch fully down then push fully up to reset.
  5. Now switch each of the breakers into the on position slowly one by one.
  6. If the RCD trips for instance when you reset the “Kitchen sockets” you know the fault is on the kitchen socket circuit.
  7. If the electric stays live but trips for instance when you use the kettle, you know that the kettle has a possible fault.

If your electric continues to trip and the above has not resolved the problem, please call us to rectify the fault. Contact Us Now

IMPORTANT

If you smell burning or can hear a crackling noise, call us immediately as a possible arcing fault may be present and possibly cause a fire.

Electrical fires can be caused by ‘arcing’, which is when improperly made connections, damaged insulation, crushed cables, DIY mishaps, vermin damage, and other factors can lead to overheating and ignite nearby flammable materials.

Government statistics show that electricity causes more than 13,000 fires every year in the UK, which is nearly one in five of all fires that harm people or cause damage to property.

How do I reset my electric?
  1. Find where the breaker panel/consumer unit is located in your house, this could be in the house or in the garage, common places are under stairs cupboards or on the landing.
  2. Turn each circuit breaker off including any RCD’s.
  3. Unplug all appliances (remove completely from socket) if you are unable to unplug any appliance, switch it off.
  4. Reset the main breaker/RCD by pulling the switch fully down then push fully up to reset.
  5. Now switch each of the breakers into the on position slowly one by one.
  6. If the RCD trips for instance when you reset the “Kitchen sockets” you know the fault is on the kitchen socket circuit.
  7. If the electric stays live but trips for instance when you use the kettle, you know that the kettle has a possible fault.

If your electric continues to trip and the above has not resolved the problem, please call us to rectify the fault. Contact Us Now

IMPORTANT

If you smell burning or can hear a crackling noise, call us immediately as a possible arcing fault may be present and possibly cause a fire.

Electrical fires can be caused by ‘arcing’, which is when improperly made connections, damaged insulation, crushed cables, DIY mishaps, vermin damage, and other factors can lead to overheating and ignite nearby flammable materials.

Government statistics show that electricity causes more than 13,000 fires every year in the UK, which is nearly one in five of all fires that harm people or cause damage to property.

Contact Us

07769 631775
info@ash-electrical.co.uk

Ash Electrical Suffolk Ltd
5.0
Based on 22 reviews
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becky alexander
becky alexander
10:54 26 Aug 21
Simon and Henry put in some new ceiling lights in our kitchen and fitted a new outside double socket. They had to... remove the floor upstairs and do a great deal of moving things around but they did it and the new lights are fantastic. They worked efficiently and when they had finished the house was spotless. I would not hesitate to recommend this business to everyone.read more
John Sones
John Sones
09:35 22 Feb 21
Simon has done many jobs for me and is always friendly, helpful and an neat worker.
Patricia Webb
Patricia Webb
09:37 21 Feb 21
Very efficient and quick service, lovely and friendly, will use again.
Steve Raker
Steve Raker
09:05 20 Feb 21
Prompt and courteous service, will definitely use again and would recommend.
Andrew Bumstead
Andrew Bumstead
14:38 24 Jan 21
Great professional and good value service. They've done two jobs for me now and very happy both times.
Chris Shephard
Chris Shephard
08:02 03 Aug 20
An excellent job done by Simon. Prompt, courteous, efficient and thorough. On the basis of this (small ~ 2 hrs) job I... would be happy to recommend him to others.read more
ross turner
ross turner
21:03 04 Jun 20
Very efficient and polite. Nothing to much trouble and happy to assist in every aspect.
Tom Wilding
Tom Wilding
17:59 06 Apr 20
Very professional service and would highly recommend! Friendly reliable and extremely knowledgable. Will definitely be... using Ash Electrical again 100%.read more
jackie church
jackie church
18:50 17 Mar 20
Very professional installation, priced agreed, polite & cleaned up behind them, would defo recommend.
Ellie Morgan
Ellie Morgan
22:34 16 Mar 20
Simon was recommended to me by a friend a few years ago. I have used Ash Electrical ever since. I have recommended... them to friends and family. They are always very helpful and very quick to help you if you have an emergencey. Reliable and trustwortyread more
Neil Parker
Neil Parker
21:37 16 Mar 20
Ash Electrical rewired our offices last year and were a pleasure to deal with. Very reliable and good value for money... too! Neil Parker, Frost & Partners Hadleigh.read more
DUNCAN SMITH
DUNCAN SMITH
20:44 16 Mar 20
I have employed Ash electrical several times now and recommended to my friends too .I have complete confidence as a... customer ..read more
Toby Ward
Toby Ward
20:41 16 Mar 20
Excellent service, professional approach and great value for money.
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